COLLECTION & DELIVERY

For all order placed on the shopping cart, a confirmation email with reference order number and content will be forwarded to the buyer.

 

Self collection 

 

If it is SAME DAY collection

1. Please Whatapps sales 1 or sales 2 to confirmed pickup timing and date from shop

253 JOO CHIAT ROAD, S427507 )

2. Please provide the content of order – Items and reference order number .

3. We will prepare the order in advance

4. Please allow 3 hours for preparations of purchased same day

5. Last Pickup Time will be 6pm daily

 

If it is next day or beyond collection arrangement

  • we will based on the order information stated

  • If there is further info or clarification, our sales will contact you

Same Day Delivery

  • We will prepare the order as soon as we received the confirmation.

  • If there is a situation the selection is not avail, our sales rep will contact you immediately for alternate arrangement

  • Deliver timing is from daily from 11am to 8pm.

  • Due to tight arrangement, we cannot commit to specific timing to deliver the items, we will target to delivery the cake on the same day and if possible before your requested timing of arrived.

  • Upon confirming all delivery info and sales order, our sales will contact the sender to ensure there is people to received the items .

  • Kindly ensure all delivery address and contact info is accurate.

  • All unreceived items will be return to company and disposed by 9 pm daily if not collection  

  • Shop cannot commit to follow up delivery on same day if the miscoordination is due to customer’s negligence.

  • Customer is expected to received the items in good conditions.

  • Cancellation is not application for same day delivery order

Standard Delivery Service (Next Day Onwards or Advance Booking w Delivery )

  • Cakeinspiration provide a nominal fee of $15 Islandwide next day / onwards delivery services

  • Delivery will be based on 2 timing:

1.   10 am to 2pm

2.   2pm to 8 pm

 

  • Delivery will target to send within the time range. We will try our very best to reach you before the requested timing.

  • We encourage customer to order days advance so with given time, no rush we can ensure a better finishing for product and services , we always strive to do our very best.

INFORMATION

CUSTOMER SERVICE

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